Click "Create Account" on our website and you'll be automatically enrolled in the rewards program—with 100 bonus points just for signing up!

You earn points every time you make a purchase. The more you spend, the more points you earn. Keep an eye out for bonus point promotions and referral bonuses too!

Log in to your account, go to the rewards dashboard, and convert your points into discount codes you can apply at checkout.

Yes, reward points expire two years after they are earned. This helps encourage you to use them while they’re still fresh—just like our seafood! This expiration policy is noted here and under the tier levels on the rewards page.

Log into your account and visit your rewards dashboard to see your current point total and activity history.

Yes! You’ll earn points when your friend makes a qualifying purchase using your referral link—and they’ll receive a welcome discount too.

Yes—use code WEL10 to get 10% off your first order.

In most cases, yes, but some restrictions may apply depending on the promotion. Check the terms at checkout or reach out to customer service if you're unsure.

No minimum purchase is required for point redemption, unless otherwise stated in a specific offer or promotion.

Yes. Your tier status is based on a rolling 12-month period. Once you reach a tier, you’ll have one year to maintain the required spend level to keep your tier. If you don’t, you’ll be moved to the appropriate lower tier.

Reach out to us at [email protected] or call 833-GOT-CRAB (833-468-2722). We’re happy to help.