ALL FRESH SEAFOOD SHIPPING & RETURN POLICY

We ship via UPS Monday through Thursday overnight in very special eco-friendly insulated containers with specially designed gel packs & dry Ice to ensure your food stays fresh…we sincerely hope you enjoy the experience and tell all of your friends and neighbors. If you have any questions at all of how to prepare something, please immediately go to our live chat and you will have an answer from 8 am – 10 pm 7 days a week / 365 / year, in no time flat – plus the boxes will have plenty of information as well as our blog.

Shipping Rate by Zone

Zone 1:

Free Delivery on orders over $149 (after all discounts)

Flat Rate Delivery $19.99 for orders under $149 (after all discounts)

 

Zone 2:

Free Delivery on orders over $149 (after all discounts)

Flat Rate Delivery $35 for orders under $149 (after all discounts)

 

Zone 3:

Free Delivery on orders over $149 (after all discounts)

Flat Rate Delivery $50 for orders under $149 (after all discounts)

 

Zone 4:

Free Delivery on orders over $149 (after all discounts)

Flat Rate Delivery $50 for orders under $149 (after all discounts)

Hawaii:

$35 Delivery on orders over $149 (after all discounts)

Flat Rate Delivery $85 for orders under $149 (after all discounts)

Deliveries

Order Shipping Time

Orders placed after 12am EST - Sunday thru Thursday will be shipped out the next available shipping day unless a future delivery date was selected.

It is very important that all goods are put away in either the refrigerator or freezer at time of arrival to protect the integrity of the products

Orders Shipping Insurance

Orders are fully insured against damage in shipping. If you receive any damaged shipment, please call us for a full refund.

Delivery Assurance: Your order will arrive on the confirmed delivery date. In the event of a delayed shipment due to weather or unforeseen circumstances, your order will be reshipped.

All claims must be called in within 3 hours of delivery.